As an online Community Manager, you’re responsible for a seemingly endless list of tasks and projects. From managing a team of moderators to reporting on community engagement metrics, your responsibilities never end.
You don’t have time to seek out the latest trends in community management – you’re too busy compiling your weekly “time to resolution for tickets” report!
We want community managers and moderators to thrive in their jobs – after all, protecting users from abusive content and fostering healthy communities is our passion. We’re always looking for the best way to share tips and tricks, best practices, and walkthroughs.
To save you time – and keep you up to date on the latest news in the business – we’ve created Community Manager Academy, our version of school (minus exams, grades, and deadlines, so you know… fun school).
Our Community Manager resource center consists of on-demand webinars and downloadable content that can be accessed anytime, anywhere. You’ll find UGC moderation best practices, community health checklists, COPPA compliance guides, and more.
Take a minute to check out the page, and let us know what you think. What do you like? What do you not like? What topics would you like us to cover in the future? It’s your page — we would love to hear from you!