Welcome to Community Manager Academy

Your one-stop shop for online community best practices from
content moderation experts.

No exams, no papers, no deadlines. Just resources. This is our kind of school.

Here you’ll find our best community management techniques, can’t miss checklists and on-demand webinars. Learn about proactive filtering, content moderation, must-have workflows and much more.

Guide
New!
[Guide] 6 Moderation Techniques to Increase Growth & Retention
Our quick-start guide to optimizing your moderation for growth and engagement.
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Webinar
New!
[Webinar] Image Moderation From the Experts at PopJam
Featuring: Rebecca Newton, SuperAwesome Head of Trust & Community
Learn how the social app PopJam uses data-driven workflows to decrease their moderation workload.
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Webinar
New!
[Webinar] Image Moderation 101
Everything you ever wanted to know about automated image moderation — in 20 minutes.
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Webinar
New!
[Webinar] Image Moderation Product Overview
Our panel of tech experts takes a peek under the hood of Two Hat's Community Sift image moderation solution.
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Webinar
[Webinar] The Six Essential Pillars of a Healthy Online Community
Featuring: David Ryan Polgar & Nate Sawatzky
The ultimate guide to community health and user engagement. The second in our healthy communities webinar series.
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Checklist
[Checklist] Six Techniques to Build a Healthy Online Community
Scale your online community in a healthy and sustainable way with these six practical steps.
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Webinar
[Webinar] The ROI of COPPA featuring PRIVO
Featuring: Compliance experts PRIVO
Overwhelmed by privacy regulations? Learn why kid-friendly platforms and COPPA compliance are great for business.
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Beginner's Guide
[Beginner’s Guide] 4 Steps to COPPA Compliance
Prepare your kid-friendly platform for COPPA with these four strategies.
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Cheat Sheet
New!
[Cheat Sheet] How to Moderate Usernames Like a Pro
Kickstart your display name strategy with this guide to username moderation.
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Webinar
[Webinar] Preparing for Breaking News and Trending Topics
Protect your community with this must-have moderation strategy.
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Webinar
[Webinar] Increasing User Retention: Moderation Strategies That Work
Insights into common moderation mistakes and strategies to fix them.
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Webinar
[Webinar] Yes, Your Online Game Needs a Chat Filter
Learn how chat filtering combined with automation can double user retention.
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Webinar
[Webinar] The Six Essential Pillars of a Healthy Online Community
Learn how to protect your brand with “healthy community by design” in the first of our healthy communities webinar series.
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