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As people burrow inside their homes and turn to screens to bide their time during the pandemic, demand for AI-powered tools that can clamp down on online abuse is also on the upswing.

“We thought it was going to take us years and it took us a matter of weeks to get to some pretty massive numbers,” said Steve Parkis, who last week assumed the role of CEO at Kelowna-based Two Hat Security Ltd.

Prior to the pandemic, Two Hat was processing about 1 billion interactions each day, including the exchange of chat messages and photos.

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