Feeling overwhelmed by content moderation?

Experiencing an increase in chat volumes due to users spending more time on your platforms?

Not sure where to start?

Mapping out a strategy to handle text – including chat, comments, and usernames – is a great place to start building your community moderation processes and workflows.

To help you start building a content moderation strategy, we’ve written a guide with six highly effective, easy-to-implement best practices you can include in your moderation strategy.

In our “Content Moderation Best Practices” e-book, you’ll learn how to:

  • Filter the worst of the worst content
  • Create situationally appropriate settings
  • Consider different filter options
  • Send users warnings prior to sanctioning
  • Automatically moderate usernames
  • Leverage the ability to mute users

Simply fill out the form below to get a free copy of our e-book.



For twenty years I have seen how we have allowed and even sanctioned cyberbullying, or abuse, in the name of time spent on site, clicks, active users and monetization. Companies like Two Hat are aiming to solve this in ways that benefit platforms and users before they cause further (unimaginable) harm.
Brian Solis Analyst & Author
Moderation is not seen anymore only as being there to enforce rules sometimes judged useless or unfair by users, but is appreciated for responsiveness, being there. It is not censorship anymore, it’s part of the overall positive experience. ("The Opportunity to Chat" whitepaper)
Elise Lemaire Director of Operations Rovio
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