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Two Hat’s AI-powered content moderation platform classifies, filters, and escalates more than 102 billion human interactions, including messages, usernames, images, and videos a month, all in real-time.

With an emphasis on surfacing online harms including cyberbullying, abuse, hate speech, violent threats, and child exploitation, we enable clients across a variety of social networks to foster safe and healthy user experiences.

More than just a profanity filter, Two Hat’s all-in-one content moderation platform includes:

Why choose Two Hat’s content moderation platform?

Data
Similar to antivirus software, with our massive and diverse dataset you’ll benefit from learnings on other networks – so the harm doesn’t happen on yours. Few companies would consider building their own antivirus software. If they did they would constantly be finding the latest attack only after they experienced the harm. Likewise, there is no end to the creative ways people get around filters. Don’t get locked into the endless arms race, instead, leverage our massive network to proactively prevent problems.

Autonomy
Maintain autonomy over your content moderation practices with the agency to adjust your settings, create flexible workflows, make real-time updates, and have full transparency into our solution. During a real-world crisis on your platform where real lives matter every second counts. Unlike traditional AI systems where new models can take thousands of examples and days to train and deploy, with Two Hat, you can change a rule and make it live in less than a second across our entire massive cloud.

Service
We pride ourselves in providing the most comprehensive and hands-on service in the industry. Receive enterprise-level guidance and white-glove service from the community experts on our Client Success team. On-site Client Success and Language & Culture training are available, in addition to community audits, content moderation consultations, and community moderation strategy best practice sessions with our Director of Community Trust & Safety.

Industry Expertise
Partner with moderation experts with 20+ years of experience detecting online harms, and access best practices built with the largest social networks in the world.



Our vision at Hatch is to change the way people play games – by creating a place where people can enjoy new social experiences together and have fun at the same time. With Two Hat, Hatch can provide a fun, and most importantly, safe environment for friends and families to play together. Two Hat helps us protect our brand, our players, and our support agents from harmful content and negative experiences.
Pascal Debroek Head of Customer Service Hatch
For twenty years I have seen how we have allowed and even sanctioned cyberbullying, or abuse, in the name of time spent on site, clicks, active users and monetization. Companies like Two Hat are aiming to solve this in ways that benefit platforms and users before they cause further (unimaginable) harm.
Brian Solis Analyst & Author
Moderation is not seen anymore only as being there to enforce rules sometimes judged useless or unfair by users, but is appreciated for responsiveness, being there. It is not censorship anymore, it’s part of the overall positive experience. ("The Opportunity to Chat" whitepaper)
Elise Lemaire Director of Operations Rovio
Every social product should be using Two Hat's Community Sift.
Josh Elman former product management LinkedIn, Facebook, Twitter
The success of our daily operations depends upon our relationship with Two Hat.
Rebecca Newton Head of Trust & Community SuperAwesome
Safety of the users is Two Hat's top priority and their innovative technology has made our team more efficient in understanding our users and moderating the community.
Michael Belanger Engagement & Monetization Manager Woozworld
Working together with the Two Hat team enabled us to adjust the filtering system, to meet the complex needs of the MovieStarPlanet community. The professional relationship between MovieStarPlanet and the Two Hat team has ensured that this process was fast, efficient, and accurate.
Vernon Jones Head of Safety MovieStarPlanet
Two Hat gives Kidzworld the ability to reward our user’s positivity by using their trusted User Reputation system. Historically user moderation platforms have only punished users for their behavior. Two Hat allows our users to learn from their behavior which will inevitably change for the better. Positive reinforcement leads to positive behavior.
Jordan Achilles Community Manager Kidzworld
With Two Hat we don't have to treat our users as one. The user reputation system allows us flexibility — we no longer have to assume the worst to protect the entire community. We can provide our 8 to 11-year-old users with a safe social network experience and an alternative to potentially dangerous sites like YouTube and Facebook.
Clark Stacey CEO WildWorks

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