How Two Hat Builds a Global Chat Filter

Why does Two Hat build our 20 digital languages in-house instead of using a translation engine to power your chat filter?

Because language is human.

Watch and learn what’s unique about Two Hat’s approach then fill out the form below and request a Language & Culture audit.

One of our expert staff will help assess your online community’s health and readiness to keep users safe and happy in 20 different languages.

Language is human

Online community is global. That goes whether you’re a game or an app, a social network or a brand. With the opportunity of global scale, though, comes the cost of making your community a truly safe and welcoming place for all your users. This is awful tough to do absent a deep appreciation of each unique language and culture.

Language is a human construct: something we purposefully create to describe and order our experience. French is spoken fluently in France, Canada, the Caribbean and throughout Africa, though the experience of those places is quite different. Why? Culture.

Culture includes language but it’s more. It’s idioms and nuance and context and perception. It’s interpretation based on sense and feel. Culture taps a broader frame of reference than language alone.

That’s why it’s not enough to rely on plug-and-play translation for your online community’s content moderation. You need human beings to train the machine. Two Hat supports 20 languages, accurately and with nuance.

Each language data set is created and nurtured by native speakers from a range of nations and cultures. They’re real people who are passionate about making online communities safer and they’re awesome to know. Care to meet one? Complete the form below to get a free Language & Culture Audit for your online community.

Welcome to the new Two Hat site!

Today’s the day! We’ve been working hard on our new website for months (or has it been years? It feels like years), and it’s finally ready.

The biggest change you’ll notice is that we’ve merged the Two Hat and Community Sift websites. Before, if you wanted to learn about the company you’d have to start on the Two Hat site, then hop over to the Community Sift site to learn about the product. Not anymore! Now they’re together — our vision, our story, and our work, all on one site.

We’ve also added more information about our latest project, CEASE. An artificial intelligence model built to find new child sexual abuse material (CSAM), CEASE is our most important project yet, and we’re thrilled to share our progress with the world.

We encourage you to head over to the CEASE homepage and learn more. It’s not an easy topic to face, but it’s crucial that we tackle it, head on. It’s not a problem we can solve alone, so we encourage you to get involved if you can. Find out more here.

We’ve also updated the Community Sift product page with lots of new content, including case studies (stay tuned for more!) and an all-new FAQ section.

We believe in a world free of online bullying, harassment, and child exploitation. And with this new site, we hope to share that vision and that dream with the world. Thank you for joining us on this journey.

In 2017, let’s build a better internet, together.